STAKEHOLDER ENGAGEMENT
Improve relationships and opportunities for mutual gain
The financial performance of your company or project depends on building strong relationships with internal and external stakeholders. An unhappy workforce or public can easily slow down or even stop progress. Distrust between project partners leads to scope, schedule, and budget overruns.
The Strategic Stakeholder Engagement℠ (SSE) approach is a proven approach designed to transform your neutral or negative relationships with these stakeholders into trusting, partnered relationships. This allows you to work with your stakeholders to expand opportunities and maximize efficiency and effectiveness - true win-win outcomes.
We fix specific areas of stakeholder misalignment and ailments using the Vested® methodology. As a Vested® licensed partner, SSES can help you construct agreements designed to create and share value. The Vested® contracting method is used and endorsed by Dell, FedEx, Accenture, J&J, P&G, Intel, and many others.
Read our information paper about Strategic Stakeholder Engagement℠.
DISPUTE SYSTEM DESIGN
Enterprise-wide, Departmental, or Team/Unit; Outsourced Ombuds Service
We partner with organizational leaders to identify strategic and operational goals. Then, using multidisciplinary models and confidential interviewing techniques, we engage employees in goal-directed collaborative problem-solving. Our resulting recommendations give leaders access to knowledge and potential interventions not otherwise available. Our unique role as third-party neutrals, trusted by all sides, allows us to increase employee engagement, buy-in, and productivity. Employees enjoy an improved work environment and leaders enjoy measurable bottom-line results.
CONFLICT RESOLUTION SERVICES
Formal and Informal Workplace Mediation & Facilitation
Mediation is a proven process to resolve conflicts of all types, in any environment, and between any number of parties. Because agreements reached through mediation are achieved collaboratively and address the interests of all the parties, the solution is almost always significantly better and more sustainable, and compliance is higher, than with decisions imposed upon the parties.
We can be engaged for all types of mediations, whether within the organization between individuals, on teams, or between groups, or to help the organization resolve disputes with external parties (suppliers, community groups, customers, etc.).
We also offer affordable outsourced ombudsman services to reduce the costs of conflict and improve relationships in your organizational environment. Contact us to discuss the benefits to hospital/healthcare systems, defense environments, or within your business.
SKILLS TRAINING & COACHING
Collaboration Skills, Negotiation, Communication Skills, Conflict Management Skills, Mediation
Your employees are skilled at what they do. Conflict management and negotiation skills are like force multipliers. They increase employee engagement and improve morale and productivity. They contribute to creativity and pride in the workplace. They control costs by reducing the losses associated with workplace conflict and less-than-optimal negotiation outcomes. In short, the right skills training translates directly to better workplace culture and a healthier bottom line.
Having taught hundreds of classes, seminars, and workshops in the private and public sectors and as university faculty, our trainers and coaches are experts in both the subject matter and how to make it stick.
Storied Conflict Talk
Kate Stewart, PhD
Madeline Maxwell, PhD